What to do if my money wasn’t deposited?

If you find that your money has not been deposited as expected, follow these steps:

• Check Transaction Status: Verify the transaction details in your bank account or payment platform to ensure the transfer was initiated correctly.
• Wait for Processing Time: Allow some time for the transaction to process (at least 30 minutes), as some transfers may take longer depending on the banking hours, weekends, or holidays.
• Contact Support: If the expected time for the deposit has passed, reach out to the customer support of the service or platform where you expected the deposit to be made. Provide them with your transaction details, such as the date, amount, and any reference or transaction ID.
• Review Payment Instructions: Double-check the payment instructions to ensure you followed all the necessary steps correctly. - Check for Errors: Look for any errors in the account number, payment details, or any other information that may have caused the deposit to fail or be delayed.