Frequently asked questions

General

What is SMSVerified?

How do virtual numbers work?

What are the benefits of using a virtual number?

How do I get started with SMSVerified?

Can I use a virtual number for verification on social media or other online services?

Is there a limit to how many virtual numbers I can use?

How much do virtual numbers cost?

How do I receive SMS messages on my virtual number?

Are my verification messages secure on SMSVerified?

Can I send SMS messages from my virtual number?

What if I encounter an issue with my virtual number?

How can I contact customer support?

Verification (SMS, codes)

What to do if SMS with verification code wasn’t delivered?

What if there is already an account registered with the virtual number I bought?

What to do if the verification code that I got from SMS is incorrect?

Balance

How to top up my balance?

Where I can find my purchase history?

What to do if my money wasn’t deposited?

How to withdraw the money from my account?

API

Where to find my API key?

Need help with the API?

Personal account

How to change email of my SMSVerified account?

What if my account was hacked?